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There are a number of Internet sites that provide useful resources in Interact's key consultancy areas. This list is a collation of links to many of those resources.

Center for Information Based Competition

The Center for Information Based Competition is a thought-leader in helping leading firms develop the seven principles of a customer-based information competency. John McKean's ground-breaking book "Information Masters" described and introduced the concept of Information Competency in the following dimensions:

  • People
  • Process
  • Organization
  • Culture
  • Leadership
  • Information
  • Technology
http://www.informationmasters.com/
The Customer Revolution

In The Customer Revolution, the essential truths of business today are identified: "The Internet economy is the customer economy, and the fundamental source of value in the new customer economy is customers."

http://www.customerrevolution.net/
Information Impact International

The 21st Century belongs to those who exploit information as a strategic enterprise resource. Information management, data resource management, Information Quality improvement and "information maximization" are core competencies in the realized Information Age. Our mission is to provide quality education and consulting in information management, and our vision is "to empower people with just-in-time, quality information."

http://www.infoimpact.com/
DM Review

"The Premier Publication for Business Intelligence and Analytics"

http://www.dmreview.com/
Intelligent Enterprise

Intelligent Enterprise is the only magazine dedicated to the strategic business applications that deliver intelligence throughout an organization. Intelligent Enterprise shows high level technology professionals how to plan, deploy, and manage the strategic applications their companies depend on to improve decision making, optimize business performance, and maximize the value of customer relationships.

http://www.intelligententerprise.com/
CRM Magazine

CRM is a monthly magazine aimed at senior business and IT management. Its aim is to foster and promote an understanding of Customer Relationship Management (CRM) and the associated business and technological strategies.

http://www.crmmagazine.com.au/
Fast Company

Fast Company magazine was founded on a single premise: A global revolution was changing business, and business was changing the world. Discarding the old rules of business, Fast Company set to chronicle how changing companies create and compete, to highlight new business practices, and to showcase the teams and individuals who are inventing the future and reinventing business.

http://www.fastcompany.com/
Creating Customer Evangelists

Creating Customer Evangelists is a book written by Ben McConnell and Jackie Huba about how to take your company's best customers and build them into influential, loyal, and enthusiastic evangelists. When customers are truly thrilled about their experience with your product or service, they become outspoken "evangelists" for your company.

http://www.CreatingCustomerEvangelists.com/
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